1. Delivery Timeframe
We aim to deliver your orders within 7 to 21 days from the date of purchase. Delivery times may vary depending on the shipping destination and customs processing.
2. Shipping Locations
We offer worldwide shipping. However, some locations may have restrictions due to local regulations or logistical challenges. If we are unable to deliver to your location, we will notify you promptly.
3. Shipping Methods
We use trusted courier and postal services to ensure safe and timely delivery. Tracking details, if available, will be provided via email after dispatch.
4. Shipping Fees
Shipping costs are calculated at checkout based on the destination and order weight. Any additional customs duties, taxes, or import fees are the responsibility of the customer.
5. Order Processing Time
Orders are typically processed within 1-3 business days before dispatch. Processing times may vary during peak seasons or due to high order volumes.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery timeframe, please contact our support team at [your support email] with your order details. If a package is confirmed lost in transit, we will offer a replacement or refund.
7. Address Accuracy
Customers must provide an accurate and complete shipping address. Hightags.com is not responsible for delays or non-delivery due to incorrect address details provided at checkout.
8. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if applicable). Please allow some time for tracking updates to reflect.
9. International Shipping & Customs
International orders may be subject to customs clearance procedures, which could cause delays beyond our estimated delivery timeframe. Customers are responsible for any customs duties or taxes imposed by their country.
10. Contact Us
For any shipping-related inquiries, please contact us at [your support email] or visit our contact page.